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Title
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Graciela Zozaya: A profile in professionalization
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Author
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Rey Romero
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Date
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11/15/2025
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Type
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Text
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Language
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eng
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Keywords
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interpreting; training; certification; leadership; professionalization; mentoring
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Rights
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Western Oregon University Library has determined, as of 11/15/2025, this item is in copyright, which is held by the author. Users may use the item in accordance with copyright limitations and exceptions, including fair use. For other uses, please ask permission from the author.
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https://rightsstatements.org/page/InC/1.0/?language=en
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Identifier
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maiscasestudies111325e
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Abstract
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Graciela Zozaya, an interpreter educator in Houston, Texas, personifies the evolution from a bilingual ad hoc translator and interpreter to a strong advocate for interpreter training and certification. Having more than four decades of experience in the industry, she has used her positions as manager for language services in the county’s flagship healthcare provider and as strategic solutions executive for a Large Language Services Provider to promote interpreter training and certification. Furthermore, she has collaborated with local universities in continuing education certificate programs for interpreters and translators. Her beliefs and compromise in the professionalization of interpreters is also exemplified by her key leadership roles in several organizations, including the National Council on Interpreting in Health Care and the National Board of Certification for Medical Interpreters, among others. Ms. Zozaya contributes her enthusiasm and commitment to professionalization to her friend and mentor Esther Diaz, a pioneer in establishing interpreter certification education programs in Texas.
