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Title
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Barista Lexicon and Its Effects on Customer Interactions
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Author
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Jenifer Webb
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Faculty Sponsor
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Leigh Graziano
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Abstract
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Through the use of both primary and secondary research, this essay addresses the major ways in which barista lexicon influences customer interactions. The results conclude that barista lexicon influences customer interactions by creating a barrier between the two, enhancing customer experience, and by providing a learning experience.
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Description
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WR 122
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Winner of Outstanding Essay Award
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Keywords
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workplace literacy
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customer interactions
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lexis
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Rights
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Western Oregon University Library has determined, as of 04/15/2026, this item is in copyright, which is held by the author. Users may use the item in accordance with copyright limitations and exceptions, including fair use. For other uses, please ask permission from the author.
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https://rightsstatements.org/page/InC/1.0/?language=en
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volume
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1
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Date Published
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6/15/2020
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Identifier
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UnboundV1f
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Language
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eng
