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Title
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Offended to Befriended: A Practitioner’s Journey of Forgiveness
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Creator
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Stacy Austin Jackson
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Degree Name
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Master of Arts in Interpreting Studies
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Project Type
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action_research_project
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Date
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3/1/2026
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Abstract
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Interpersonal relationships among practitioners are essential to professional development. Critical self-examination as an initial response to interpersonal conflict in the form of horizontal violence has received limited scholarly attention. Over a 12-month period of autoethnographic action research, I examined intrapersonal reflection and intentional interpersonal relationship building. I recorded Think-Aloud Protocols (TAPs) to process experiences during my first year of professional practice as an American Sign Language (ASL)-English interpreter. I used a mixed-methods approach of data analysis. I conducted open coding on 18 TAP transcripts, identifying the following: Facts, Thoughts, Feelings, and Choices surrounding work-related events. Results of the thematic analysis, along with the coded data, were discussed in relation to the reviewed literature. Major findings discussed include the affirmation of my research question: Following an event I perceived as horizontal violence, could I reflect on my own experience and express desire to become friends with the perceived transgressor? Individuals who have experienced actual or perceived horizontal violence could benefit from engaging in metacognitive regulation and transformative learning practices.
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Keywords
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Horizontal violence
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interpreting
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forgiveness
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Committee Member
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Erin Trine
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Elisa Maroney
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N/A
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Rights
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Western Oregon University Library has determined, as of 07/27/2026, this item is in copyright, which is held by the author. Users may use the item in accordance with copyright limitations and exceptions, including fair use. For other uses, please ask permission from the author.
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https://rightsstatements.org/page/InC/1.0/?language=en
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Language
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eng
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Type
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text
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data
